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Non-Contracted Services



PROBLEM Unneeded services were included in the invoice in an unethical practice called "cramming."
OVERVIEW "Cramming" is the billing of unauthorized or "unknowingly" authorized services. The charges are placed inconspicuously on the invoice and may go unnoticed for years.
SAVINGS Invoice Insight initiated disputes with multiple carriers (two below), which resulted in an ongoing monthly savings of $500.

Actual telecom invoice cost reduction example - Home Use Voice Mail Service at $25 per month.

Actual telecom invoice cost reduction example - Internet advertising at $15.50 per month.

HOW DID THIS HAPPEN? Many times a client answers a questionnaire or responds to a telemarketing call and unintentionally subscribes to unneeded services. When this unethical billing practice is discovered, there is usually little carrier customer support to rectify the situation.




 
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Invoice Insight is a leading provider of automated telecom cost management and telecom expense management solutions. Through BillPort™ technology and on-demand services, we help organizations with their telecom invoice management, telecom inventory management, telecom service ordering, telecom audit and contract management, telecom sourcing, telecom procurement, telecom MAC/D, and other telecommunication management needs. We help enterprises achieve telecommunication cost reduction using BillPort™ TEM technology or our telecom consulting and telecommunication audit automation services. We also provide e-gov (e-government or electronic government) solutions to Federal agencies, including government invoice processing, Federal expense management solutions, government telecom management software and other Federal, state and local government expense management and invoice management solutions. Terms and Definitions. Click to download the Free Macromedia Flash Player 7

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Invoice Insight Corporate: 703-334-0070 © 2003, Invoice Insight, LLC. All Rights Reserved